Sunday, September 29th 2024
Dear Casey,
Thank you so much for all of your help, patience and guidance in planning our amazing trip to Hawaii! We had a fantastic vacation and loved every minute of our trip! You really did a wonderful job with your suggestions and great ideas for us. We swam with the dolphins, swam with the manta rays, took an incredible helicopter ride and went parasailing! We can scratch off a lot on our bucket lists! lol
Again, many thanks for everything....we truly appreciate all of your hard work and planning!!!
Best,
Sally, Fran and Connie 
Dear Casey,
Thank you so much for all of your help, patience and guidance in planning our amazing trip to Hawaii! We had a fantastic vacation and loved every minute of our trip! You really did a wonderful job with your suggestions and great ideas for… 
–Sally A.
Wednesday, September 18th 2024
Casey Coven is a wealth of knowledge, she kindly gave some flight travel advice to my daughter, traveling to the UK through British Airways. Unfortunately, she didn't schedule travel through Casey, had she done so we wouldn't be having issues. Future note to self, call Casey next time, she is a "true" professional. Casey Coven is a wealth of knowledge, she kindly gave some flight travel advice to my daughter, traveling to the UK through British Airways. Unfortunately, she didn't schedule travel through Casey, had she done so we wouldn't be having issues. Future… –Carolyn G.
Wednesday, June 12th 2024
Sherry was perfect in every way. Not only did she find us a great deal on our cruise, she walked us through all the things we needed to know, gave us tons of tips and advice and even arranged for birthday treats for my wife (since her birthday fell during our sailing). She's a great asset to your company and we will be sure to book with her again and recommend her to others. Sherry was perfect in every way. Not only did she find us a great deal on our cruise, she walked us through all the things we needed to know, gave us tons of tips and advice and even arranged for birthday treats for my wife (since her birthday fell… –Charles P.
Thursday, February 1st 2024
Sherry is the best planner, loved working with her!
–Carmine C.
Wednesday, November 1st 2023
We went on the fall New England Princess cruise from Brooklyn up to Halifax and it was great! Casey Coven made sure all the details were perfect.
Thursday, October 19th 2023
Casey Coven is experienced, trustworthy & detailed. She helps you find the best deals to make your vacation plans come true!
–Amy D.
Tuesday, July 25th 2023
Casey is great to work with. Whenever I have a question she is there to answer it. I love having someone I can call to get an answer versus having to call an 800#. I know Casey personally and would recommend her every time
–Robin M.
Sunday, May 22nd 2022
This vacation was not a cruise (that's the next one). Casey did a great job booking our hotel stay in Nags Head and giving us some travel tips. I love the reminder email about holding our mail as well, and that makes it very easy to do, right from the link in the email. We have booked several trips in the past (pre-Covid days) with Casey and have never been disappointed yet! This vacation was not a cruise (that's the next one). Casey did a great job booking our hotel stay in Nags Head and giving us some travel tips. I love the reminder email about holding our mail as well, and that makes it very easy to do, right from the… –Sharon N.
Saturday, January 1st 2022
Casey doesn't just book my travel - she gave me good advice to nagivate required COVID testing and called me the day before departure, to make sure everything was good. It's nice to know someone cares about my safe travels.
Sunday, September 19th 2021
Casey did a great job of finding us the perfect place to stay for our short getaway to Virginia Beach. The process was simple and the confirmation and reminder emails were great. We used the link in the email to hold our mail and that was so easy to do and a nice feature so I didn't have to remember to do that separately as we were getting things together to go. She found a place with our needs and budget in mind and we appreciate that so much!
We have already booked our next cruise through her. Casey did a great job of finding us the perfect place to stay for our short getaway to Virginia Beach. The process was simple and the confirmation and reminder emails were great. We used the link in the email to hold our mail and that was so easy to do…
Wednesday, August 11th 2021
We loved our trip to Paris! The river cruise was fabulous (just our speed) and the extra days at the hotel with our booked excursions were great! Thanks for making this a trip of a lifetime with great memories for us!
–Sharon N.
Tuesday, May 25th 2021
One of the best vacations ever! Would not change a thing except to make it longer !!
Wednesday, January 1st 2020
Our family of nine had an amazing time on Adventure of the Seas. Our itinerary changed extensively due to weather but everything worked out well. We had an awesome room on the 7th deck behind the Library. It was perfect for us. Our 15 year old son had a blast with the other teens on board. My mom had fun meeting others her age. My sister and her family enjoyed everything. Most importantly my husband and I relaxed. Thank you Casey for setting up our Christmas Cruise. Our family of nine had an amazing time on Adventure of the Seas. Our itinerary changed extensively due to weather but everything worked out well. We had an awesome room on the 7th deck behind the Library. It was perfect for us. Our 15 year old son had a… –LORI K.
Saturday, August 31st 2019
Hi Casey,
Thank you for all you did to make our cruise very special. We had a wonderful dinner Curtis Stone’s restaurant and was surprised when we were invited to the Captain’s Reception which I’m sure you had something to do with the invite. The excursions were fun and not huge. We saw whales and enjoined the van tour in Skagway. It was a great trip. Hi Casey,
Thank you for all you did to make our cruise very special. We had a wonderful dinner Curtis Stone’s restaurant and was surprised when we were invited to the Captain’s Reception which I’m sure you had something to do with the invite. … –NANCY B.
Thursday, June 27th 2019
Love Vancouver and the hotel. I sent your information to my friend Cathy.
Everything worked out perfectly for Jean as well. Will send a picture of the 3 of us.
Thank you again for a magical trip.
Gladys
–Gladys D.
Tuesday, March 12th 2019
I don't know why anyone would NOT use Casey. She knows all the ins and outs, from where to park at the airport to which stateroom is best for you and which gadgets to pack that you'd never know about (towel clamps, anyone?). Her customer service is excellent and she's FREE. Seriously, if you don't go through her you are missing out. I don't know why anyone would NOT use Casey. She knows all the ins and outs, from where to park at the airport to which stateroom is best for you and which gadgets to pack that you'd never know about (towel clamps, anyone?). Her customer service is… –Kathrin S.
Saturday, November 24th 2018
My travel agents Casey and Claire are the best travel agents around. I have taken multiple trips, most recently an Alaskan cruise, and everything ran like clockwork. Casey made sure everything down to the smallest of details was taken care of, so I had nothing to worry about. Have 2 more cruises coming up that they have arranged for me. Want to plan a worry and hassle free vacation? Reach out to Casey Coven and Claire Hodgkin! My travel agents Casey and Claire are the best travel agents around. I have taken multiple trips, most recently an Alaskan cruise, and everything ran like clockwork. Casey made sure everything down to the smallest of details was taken care of, so I had… –Amy D.
Tuesday, November 20th 2018
Casey,
Thank you so much for all your help planning our Panama trip. Everything went as planned and even better.
It was a great trip for us and would not have happened as it did without your guidance and work on our behalf.
Best,
Mike & Izzy Winn
–Michael W.
Saturday, October 6th 2018
We recently went on a cruise to Greece, Croatia and Italy and Casey Coven helped us plan the entire trip. She arranged for us to be picked up at the airport in Athens, booked our stay at a wonderful hotel, and orchestrated our two excursions while in Greece. After the cruise (which she also booked for us) she made sure we went from the ship to a water taxi to take us to another wonderful hotel, and again arranged for two excursions in Venice.
Our entire trip was flawless and our tours were fantastic, thanks to Casey's meticulous attention to detail. She conferred with us regularly throughout the planning, listened to our wishes, and made it all happen! We will definitely use her again (and again)!! Meg Black We recently went on a cruise to Greece, Croatia and Italy and Casey Coven helped us plan the entire trip. She arranged for us to be picked up at the airport in Athens, booked our stay at a wonderful hotel, and orchestrated our two excursions while in…
Tuesday, February 6th 2018
Where do I begin? Without Casey, I would not have been able to take my two young children, wife, and parents on not, one, but two great trips. Providing Casey with very little input beyond what State I wanted to travel to, Casey worked her magic and provided two trips of a lifetime for my family to go on. Not only did she make great recommendations, but she was also professional, and her customer service is impeccable. I cannot thank Casey enough and know that I will always use her for my travel needs in the future! Where do I begin? Without Casey, I would not have been able to take my two young children, wife, and parents on not, one, but two great trips. Providing Casey with very little input beyond what State I wanted to travel to, Casey worked her magic and… –Evan K.
Thursday, May 11th 2017
Thank you for planning our trip, I never could have done this on my own
–Diane G.
Monday, January 2nd 2017
Once again, I had an amazing vacation thanks to Casey. My directive was simple: all-inclusive, adult only, somewhere warm, and a good value, oh and I wanted to go at Christmastime. That's not asking too much, right? If such a vacation was even possible, I had no idea. Who has time to do all that internet research and cost comparing, let alone trying to pick a resort from online reviews? Casey totally delivered! The Royal Suites Turquesa by Palladium fulfilled all of my requirements, and then some! I've never been to the Dominican Republic before and it was amazing! The resort was beautiful, had outstanding amenities, and provided excellent services to guests. I had the best birthday and an awesome Christmas holiday and I'd have never found that on my own. There was a minor mishap and I texted Casey and she was right on and everything got sorted out, while I enjoyed a margarita at the pool. I can't recommend Casey highly enough to plan your next vacation. Once again, I had an amazing vacation thanks to Casey. My directive was simple: all-inclusive, adult only, somewhere warm, and a good value, oh and I wanted to go at Christmastime. That's not asking too much, right? If such a vacation was even possible,… –Anna A.
Tuesday, November 29th 2016
I want to thank you for the perfect vacation arrangements. You were able to change our room to a larger size to accommodate two extra people last minute. The trip was fantastic. Harmony (RCL) was an incredible ship. Food excellent. We will use your help in the near future. Thank you so much. We will be calling you for a longer trip in the future.
I want to thank you for the perfect vacation arrangements. You were able to change our room to a larger size to accommodate two extra people last minute. The trip was fantastic. Harmony (RCL) was an incredible ship. Food excellent. We will use your… –Barbara S.
Friday, November 25th 2016
We felt you handled everything perfectly.
–Barbara T T.
Friday, November 4th 2016
We are thrilled with what to have sent us so far. We have been looking for hours at google earth to check out ports listed. (This is what they said after I did some research on a cruise going to the Baltic) We had a great time, but should tell you about it on speaker phone. (After the cruise) These clients also booked Hawaii for January 2017. We are thrilled with what to have sent us so far. We have been looking for hours at google earth to check out ports listed. (This is what they said after I did some research on a cruise going to the Baltic) We had a great time, but should tell you about…
Friday, November 4th 2016
We had a fabulous time! I have attached the best group picture. It was hard to get everyone together at the same time. Everyone really enjoyed being able to go all different ways. Especially the older grand kids when on the ship. Just turned them loose. Our one day all together excursion was to Stingray City and the Turtle Farm but no group picture. Thanks for all the advance planning! We had a fabulous time! I have attached the best group picture. It was hard to get everyone together at the same time. Everyone really enjoyed being able to go all different ways. Especially the older grand kids when on the ship. Just turned them loose.… –Peggy G.
Friday, November 4th 2016
Thanks Claire at Cruise Planners for designing a great trip for my wife and I to visit Germany and Switzerland. Hotels, trains, and attractions all taken care of - all we
had to do was show up and enjoy. Thanks!
–Eric G.
Thursday, September 10th 2015
Hi Casey. I just wanted to send you a sincere heartfelt Thank You for everything you've done for us in assistance with both of our cruises so far. And for next years too. Also, it was so very kind of you for the birthday surprises. Unexpected and what a sweet treat. You are beyond awesome. Thank you and hope you are having a glorious time. Can't wait for our Alaskan trip. Hi Casey. I just wanted to send you a sincere heartfelt Thank You for everything you've done for us in assistance with both of our cruises so far. And for next years too. Also, it was so very kind of you for the birthday surprises. Unexpected and… –CARA S.
Monday, June 8th 2015
I LOVE working with YOU!
Jerry
–Jerry L.
Wednesday, January 21st 2015
Hi Casey
Had a great time. Wonderful to meet some ladies I had not ever met. I enjoyed the trip and the fun they brought.
I liked seeing Labadee and Jamaica, as they were new to me
Well done. Kudos to you and Claire
Iva
–Iva F.
Thursday, August 21st 2014
"We want to thank Casey Coven of Coven Cruise Planners for arranging the best family vacation in a long time. We celebrated our Daughter's 15th birthday and Casey made arrangements for surprise room decorations. It was a great trip and we did not worry about the details. Of course we will book our next vacation with Casey."
Waleska Casiano, Esq. "We want to thank Casey Coven of Coven Cruise Planners for arranging the best family vacation in a long time. We celebrated our Daughter's 15th birthday and Casey made arrangements for surprise room decorations. It was a great trip and we did not worry… –Waleska C.
Sunday, August 10th 2014
I must say that the best advantage was having friends that I trusted when I turned to Cruise Planners for our travel needs. Harold and I knew we wanted to use Globus again but wanted someone to handle all the reservations for us including incorporating air travel and researching the excursions to advise of what was offered. At the time of booking, I also knew that I needed insurance for our trip and overseas travel. Since we live states apart from each other, the phone and electronic communications provided us with everything needed to plan a vacation. Casey and Claire, you gals were available and timely replied to all concerns and questions and kept us informed of all updates on our bookings. The overseas tips were excellent as well!
Thanks for the extra time and effort exerted to ensure our travel was a dream come true!
Shirlene & Harold Boudreaux
Thibodaux, LA I must say that the best advantage was having friends that I trusted when I turned to Cruise Planners for our travel needs. Harold and I knew we wanted to use Globus again but wanted someone to handle all the reservations for us including incorporating…
